Return Policy
At Elite Silver Jewelry, customer satisfaction is important to us. However, due to hygiene and safety reasons associated with jewelry products, the following return policy applies to all purchases made within the United States.
No Refunds
All sales are final. We do not offer refunds under any circumstances.
Store Credit Only
We may offer store credit if all of the following conditions are met:
- The request is made within 30 days of the delivery date
- The item is unused, unworn, and in perfect condition
- The item is returned in its original packaging, including tags and accessories
Store credit, if approved, will be issued as a digital credit code redeemable only at Elite Silver Jewelry.
Items Not Eligible for Store Credit
Store credit will not be issued if:
- The jewelry has been worn, altered, or damaged
- The item shows signs of use, scratches, or wear
- Original packaging is missing
- The request is submitted after 30 days
- The item is marked as Final Sale
Final Sale Policy
All jewelry items sold on this website are considered final sale, unless they qualify for store credit under the conditions listed above.
How to Request Store Credit
To request store credit, please contact us at:
Email: support@tudominio.com
Please include your order number and a brief explanation. Photos of the item may be requested.
Shipping Costs
Shipping costs are non-refundable. Customers are responsible for return shipping when applicable.
Policy Acceptance
By completing a purchase on Elite Silver Jewelry, you acknowledge and agree to this Return Policy.